This is particularly useful if the glitching app has caused the entire screen to freeze. The second way is to open the Force Quit menu. If you don’t see that option, hold down the Option key while clicking on the icon. The first is simple and well-known: when you see the spinning beach ball, simply point at Word’s icon in Dock, right-click on it and select Force Quit from the drop-down menu. This is fine as long as your auto-save has been enabled - otherwise, you will lose all your progress. If you can’t close a document when Word is frozen, you might need to force quit the app. However, if simply waiting is not an option, you will need to force quit the app or even restart your computer. Owners of older MacBooks will know that a slower system is not a rarity - if your Mac is “coming of the middle age”, you might start experiencing these lags too. Let’s get to the bottom of it and see how to unfreeze Word on Mac.įirst of all, give it a minute. However, if you see the spinning ball the entire time while using Word, it becomes an issue. This is a frequent occurrence and is usually nothing to be concerned about - it goes away in less than a minute of waiting. When your Mac is processing a particularly difficult task or working on multiple things at once, you will see the rainbow spinning beach ball. Drag every Office Suite app to the Trash. To do that, quit all the Microsoft Office apps that you’re currently running and open the Applications folder in Finder. This is the last resort that is likely to work if your previous installation didn’t go through the way it was supposed to. Then log in normally and test the problem - you will see the “Safe Boot” identifier in the top right corner of the screen To launch Safe Mode on a Mac, restart the computer and hold down the Shift key as soon as it starts booting. This is a classic way to troubleshoot problems with both Windows and macOS. Press Control + Space to open Spotlight and search for the tool to open it, then choose Macintosh HD from the list in the sidebar on the left. If you think that more fundamental problems relating to your internal disk are causing the glitch, repair Macintosh HD in Disk Utility. Go to the File Locations section and select “ User Templates” from the list. Select Preferences from the drop-down list. Open Word and click on the Word menu in the top left corner of the screen. Type in ~/Library/Containers//Data/Library/Preferences/AutoRecovery and hit Enter to follow the path. Open Finder and click on Go in the top menu bar, then select Go to Folder from the drop-down menu. Clearing out that folder may solve the problem. There is a folder on your Mac that contains all the automatically saved documents that can accumulate over time and cause Word to glitch. Open Disk Utility and make sure that your Mac’s drive name starts with a letter and does not contain special characters (it’s called Macintosh HD by default) If you have an HD name that falls out of the range of what’s allowed, it may cause issues with Word. Windows has imposed a number of restrictions on hard drive names, putting Mac’s flexibility at disadvantage.
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